If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during The Santrax system will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll- free number, please use the second toll-free number. This number is generated by Santrax as the Provider Account Number. Santrax will say: “Enter task ID.” 8 Enter the ID of the task performed. Press the Task Number you performed. The Santrax system will say “Enter number of tasks” 4. If the task is incorrect, press the two (2) key to re-enter the task. The caregiver will then enter the total number of tasks and • Employee’s Santrax ID number • Agency-specific toll-free phone numbers • The features this Call Reference Guide version covers. Dial: 1-855-347-1770 . Santrax will say: “Enter task ID.” 16. second Santrax client ID, enters the number of tasks performed during the visit, then enters the task ID number identifying the tasks performed during the visit. • If you performed more than one task, wait for the system to confirm the task and then enter the Press the total number of tasks performed for the client. About this Course 4/24/2019 Agency Provider Participant Guide Page vii Conventions Used in this Document Convention Description Bold Text Used to alert a selection to be made or name of a field. Please call C&H HELPLINE 1-(888) 844-4442, #, Ext.4000 HOURLY TIMEKEEPING INSTRUCTIONS Enter all task ID’s again. If you performed more than one task wait for the system to confirm the task and then enter the next task number. 001234567 0
Number ” See if the phone has a . We have had a number of 'homes' over the years, but thanks to the focus on a moduler rather than fixed layout concept, we've been able to quickly relocate and get up and running. If additional clients reside at the address location, additional Santrax client IDs would be entered, each followed by the number of tasks and each ������ ���3Ն���G�z�ď�C�evM$e�g��:�:��PtT���i��F����#�ҏ�����v�{n���{+������i�z�ܱT�6����`'���IY:NZ�����=�H�~��7���w�S*���߱eQ�?3�3@�Ņ^���7ў:���LW���$��l#y�Ѡ?M�q��ꇅ�=����q:9c�ku�6�� ��Y���ɣ�'�#|�*��\|��x0CUl�v���RULܻS�NF��?�H���?��"Q���H��L$-J If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. 0
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~��#��׳&���ϟ��p1��Y�tkғh?�>�M�̇l _۶��R��v1��'Y��^kG�=��|�� Santrax will be undergoing system maintenance Thursday, June 11, 2020 from 9:00 PM EST until 2:30 AM EST. Sandata EVV solutions enable government agencies, Managed Care Organizations, and home care providers to manage & optimize the delivery of home care service Dial any of the toll ‐ free numbers onthe frontpage ofthis guide. 1��9s�z"�!z��rU|! If you performed more than one task wait for the system to confirm the task and then enter the next task number. Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. 2. T. If there is no switch, you must say your ID number one digit at a time, into the phone after the tone. Number) The Client's ID (Case Task ID (see Task Reference Chart) 1. Santrax will say: “Enter number of tasks.” 15. Enter each TASK ID number that you ***If you performed more than 1 task, wait for the system to confirm the task by repeating it back to you, and then enter the next task, until you have entered all tasks performed. The caregiver will press # and continue. Press the Task Number you performed. The tasks that were completed during the visit; ... We are implementing a system called Santrax to make compliance with this regulation as easy as possible for you. 64 0 obj
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10 String LIVE DATA 2.4.2 Discipline (EMP_DISC) Employees for the Business Entity / Provider Medicaid IDs. Press the Task Number you performed. 8. NOTES: • Refer to your agency’s task list. Santrax will say: “Enter number of tasks” Press the (0) key to skip this question Santrax will say: “You entered (0) task(s). ](�XK�$Z1� ʁ5UK: f�|:�'���<2�rF��mgyd���y��DgK|�}B̨�j֖p�{)���}�J�12��܄�"Yaő���$i4��Jx���`�|��9=e#h"�� 5. Santrax … Sandata Customer Care can be reached at (844) 289-4246. When the task is correct, press the one (1) key to accept. Press the total number of tasks performed for the client. endstream
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Enter TOTAL NUMBER of tasks performed at client’s home 5. Press the total number of tasks performed for the client. Press the numbers of your Santrax ID on the touch tone phone. Santrax will prompt the caregiver to enter the total number of tasks performed. Alerts will function normally once maintenance is complete. ” Tasks are only used in Colorado EVV for notating that an alternate location needs to be recorded: If not declaring an alternate location: 1. ��\��b��c��W���. Santrax will say: (TASK DESCRIPTION(S)) You entered (NUMBER) task(s). Account Sandata account number. Press # key 4. Santrax will say, “Enter task ID” 8. Santrax will repeat the Task description. 7. When a Member is staying with family/friends for a few weeks and only the family/friend's phone is available for use during a visit), Care Managers must document the temporary phone number in the last blank phone number field (6 th row) in the Main Info Tab in Rosalind (see screen shot below). Santrax will say, “Enter task ID” 6. ;���|�'G�&�J۾M�D)���qS���Gg=�g��.��TUo���.�)������b�N�ݩ���^Ea���W�T�h�����j
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Reporting FVV Visit Data Press the total number of tasks performed for the client The Santrax system will say “Enter task ID” 5. Press the Task Number you performed. Service Code Tubs/Bed bath/Shower 23 Foot Soak or Lotion 22 Hair Care/Skin Care 24 Medication Reminders 18 Shaving/Oral Care 20 … 6. ��7C�6�����|�g,�e�� If declaring an alternate location: 1. Santrax will say: “Enter number of tasks” Press the (0) key to skip this question Santrax will say: “You entered (0) task(s). To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question.